Privacy Policy
Last updated: October 2026
Timeless Reset respects your privacy and is committed to handling your personal information responsibly and transparently.
This Privacy & Cookie Policy explains what information we may collect when you visit our website, contact us, schedule a meeting or participate in our services, and how we use and protect that information.
1. Who We Are
Timeless Reset is operated by timelessreset.com
For questions about your personal information or this policy, contact us at:
2. Information We Collect
When you contact us, submit a form, schedule a meeting or enquire about our programs, we may collect information such as:
- your name
- email address
- company or organisation
- job title
- meeting and scheduling information
- any information you choose to include in a message or booking form
We may also receive limited technical information when you use our website, such as your IP address, browser or device information and information generated through cookies or similar technologies.
Because Timeless Reset provides wellbeing education, we ask that you do not submit medical information or other sensitive personal information through our general contact or booking forms unless specifically requested.
3. How We Use Your Information
We may use your information to:
- respond to enquiries
- provide information about our programs and services
- arrange meetings, workshops and programs
- deliver our services
- communicate with clients and prospective clients
- manage our professional relationships
- maintain and improve our website and services
- meet legal, accounting or administrative requirements
We do not sell or rent your personal information.
We will not use your email address for marketing communications unless you have given consent or we otherwise have a lawful basis to do so.
4. Legal Basis for Processing
Where the General Data Protection Regulation (GDPR) applies, we process personal information only where we have a lawful basis.
Depending on the situation, this may include:
- Legitimate interests, such as responding to business enquiries and managing professional relationships
- Contract or pre-contractual steps, where information is needed to arrange or provide a requested service
- Consent, where you have actively agreed to a particular use of your information
- Legal obligations, where we are required to retain or process information by law
Where processing is based on consent, you may withdraw your consent at any time.
5. Scheduling With Cal.com
We use Cal.com to allow visitors to schedule meetings with us.
When you book a meeting, Cal.com may process information such as your name, email address, selected meeting time and any information you choose to provide through the booking form.
We use this information to arrange and manage your meeting with Timeless Reset.
Cal.com processes information according to its own privacy policy and terms.
6. Zoom
We use Zoom to host some online meetings, workshops and programs.
When you participate in a Zoom session, Zoom may process information related to your participation, including your name, device or connection information and, depending on how you participate, audio, video or messages.
Zoom processes this information according to its own privacy policy and terms.
We do not record Zoom sessions unless participants are informed in advance and any required consent has been obtained.
7. Third-Party Service Providers
We may use trusted third-party providers to help us operate Timeless Reset, including services for:
- website hosting
- cloud storage
- scheduling
- online meetings
- website functionality
These providers may process limited personal information where necessary to provide their services.
Some service providers may process information outside the European Economic Area. Where required, appropriate safeguards will be used for international transfers of personal information.
8. How Long We Keep Your Information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected.
This may depend on whether:
- we are responding to an enquiry
- you become a client
- our professional relationship is ongoing
- we are required to retain information for legal, accounting or administrative purposes
When information is no longer needed, we will delete or securely dispose of it where reasonably possible.
9. How We Protect Your Information
We take reasonable organisational and technical measures to protect personal information from unauthorised access, misuse, loss or disclosure.
However, no method of storing or transmitting information online can be guaranteed to be completely secure.
10. Your Privacy Rights
Depending on where you live, you may have the right to:
- access the personal information we hold about you
- ask us to correct inaccurate information
- request deletion of your information
- restrict certain uses of your information
- object to certain processing
- request a portable copy of your information where applicable
- withdraw consent where processing is based on consent
To exercise any of these rights, contact:
If you believe your personal information has been handled unlawfully, you may also have the right to make a complaint to the relevant data protection authority.
11. Children’s Privacy
Our website and services are intended for adults and corporate clients.
We do not knowingly collect personal information from children through our website.
Cookie Policy
Cookies are small files that may be placed on your device when you visit a website.
Timeless Reset may use cookies that are necessary for the website to function correctly.
Third-party services we use, such as Cal.com, may also use cookies or similar technologies when you interact with embedded features such as meeting scheduling.
If we use non-essential cookies, including analytics or marketing cookies, we will request your consent where required before those cookies are placed on your device.
You can manage or delete cookies through your browser settings. Disabling certain cookies may affect how parts of the website function.
If we introduce new analytics, advertising or tracking tools in the future, this policy will be updated accordingly.
Third-Party Links
Our website may contain links to websites or services operated by other organisations.
Once you leave the Timeless Reset website, the privacy practices of those third parties apply. We recommend reviewing their privacy policies before providing personal information.
Changes to This Policy
We may update this Privacy & Cookie Policy from time to time to reflect changes to our website, services, third-party tools or legal requirements.
The most recent version will be published on this page with the updated date.
Wellbeing Disclaimer
Timeless Reset provides educational wellbeing programs and practices designed to support general wellbeing, body awareness and self-regulation.
Our services are not medical or psychological treatment and do not provide medical advice, diagnosis or psychotherapy. They are not a substitute for care from a qualified healthcare professional.
Participants are encouraged to practise within their own comfort and ability and to seek appropriate professional advice if they have health concerns or are unsure whether a practice is suitable for them.
Contact
If you have questions about this policy, how we handle your personal information or your privacy rights, please contact:
Timeless Reset
hello@timelessreset.com